Customer Help

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

The delivery date varies from order location.

Anyone caan create an account on Andslite, by simply filling up the required details on accounts page.

To change your address, make sure you are logged in on Andslite website and navigate to accounts page. You can edit your address by navigating to address section.

How do I track the status of my order?

You can check the status of your placed order by navigating to orders page.

Will you keep my credit card information on file?

For all our privacy terms, please check our policy page.

Do you charge sales tax?

All products price mentioned on Andslite are including Tax.

Do you ship to my country?

We ship only in India.

Will my items come in one package?

Yes, all the products under one order will be shipped in one package.

Common purchase queries answered

Return and Exchanges

I received the wrong item

We are really sorry about that. Please contact us here or call us on our support number to get this resolved.

My order arrived damaged

Apologies for the inconvenience, please contact us immediately once you realize the delivered item is damaged or faulty. Our support team will help you get resolved this.

Where should I mail my authorized return?

You can call us on our toll-free number: 18004196913

How do I receive customer support?

To contact our support team, write us down here.

What do I do if I entered an incorrect shipping address?

Please contact our support team immediately to get this fixed.

Can I change or cancel an order after I've submitted it?

Yes, you can cancel the order any time.

Can I pre-order an item that is sold out?

Please contact our support team for the confirmation. As some products might be EOL (End Of Life), and we no longer manufacture them.