Our Policies

Terms & Conditions

Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions under these terms of use, so please read the terms of use carefully before proceeding.

By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by andslite.com Policies as amended from time to time.

Membership Eligibility: Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the website and shall not transact on or use the website. As a minor, if you wish to use or transact on a website, such use or transaction may be made by your legal guardian or parents on the Website. Andslite reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations: If you use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Communications: When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Refund Policy
For card payments, the refund will be processed back to the same card from where the payment was done. For cash/cheque payments, the refund will be done through a cheque. Cheque will only be made in favour of the “customer name” mentioned against the order. In case of any other mode of payment, a reverse bank transfer can be initiated by us as well for refunds.

Return Cancellation
At andslite.com we take huge pride in providing well researched & high quality products to our customers. It is very rare that you will return any of products still we provide our customers with a hassle free cancellation & refund.

You can ask for a refund in case you receive a damaged product or a different product which you have not ordered.

For any other unique or exceptional reason which may prove valid, we’ll gladly take it back within 15 days from the date of delivery. The validity of the unique or exceptional cases of discrepancy will be decided by andslite.com only. If deemed invalid or unreasonable, returns would not be initiated. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.

Please ensure however that the product is unused and the tags, boxes and other packaging is intact.

Get in touch with us: Please get in touch with our customer support on contact@andslite.com or call us on 1800-11-6913 within 15 days of receipt of the product and inform about the return. Once your return is accepted, you will be provide a SRN number. Once the number is there with you, you can send the product back to our warehouse.

Cancellation Policy

Cancellation by customer: In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. The processing of an order typically takes 1 – 2 days from the time of order confirmation. andslite.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by andslite.com and accept andslite’s decision regarding the cancellation.

Non Delivery Cancellation Policy : andslite delivers 99% of the orders within the promised schedule date but in rare circumstance if your item is facing any delays in delivery, we will ensure you are updated about the delay on a timely basis through call, sms and email. You can cancel the order if it has been delayed beyond the time specified by you while placing the order and we’ll initiate a refund.

Refund processing: For card payments, the refund will be processed back to the same card from where the payment was done. For cash/cheque payments, the refund will be done through a cheque. Cheque will only be made in favour of the “customer name” mentioned against the order. In case of any other mode of payment, a reverse bank transfer can be initiated by us as well for refunds.